Realty Sign Installation FAQ’s

What are your hours of operation?

You can submit an order anytime on-line. Office hours are 8:30am - 4:30 pm, Monday through Friday, excluding all major Holidays.

How do I contact you?

- Office:  (763) 807-9775
- Fax:      763-783-8288
- email:   sales@realtysigninstallation.com

How do I get my panels to you?

As a new customer, we pick up your panels the first time for free. Any time you would like us to pick up additional panels there is a trip charge. You can also have your panels shipped to us anytime.

Where can I install a post?

See our coverage map for details.

Once I submit an order, when will it be completed?

RSI will install your post within 1-3 business days after the utilities are marked by Gopher State One, weather permitting. Gopher State One requires 2 business days to locate ALL utilities. Removals and Repairs will be completed within 1-3 business days after the order is received.

Will you stuff the brochure box for me?

Absolutely! You provide the brochures and we will stuff the box for free!

How will you locate sprinkler systems?

Gopher State One does NOT locate sprinkler systems, pet containment systems, or any privately installed underground lines. Customer involvement in locating these is required to minimize damage to the lines. RSI will not be held responsible for these damages.

Why do I need to flag the property?

Post placement flags are available at no additional fee. Due to strict regulations from Minnesota Pipeline Safety and in order to ensure proper placement of the post, these must be in place before the order is sent to us. RSI reserves the right to change the post location if it interferes with local ordinances, underground utilities, etc. These flags are reusable.

How do I get flags for marking the post location?

Please contact the office [(763) 807-9775] when you need flags, we are happy to drop them off at no additional fee.

What if my installation request is outside of the standard coverage area?

The standard charge for installation within our local coverage area (as indicated inside the black outline on our coverage map) INCLUDES the removal of the post. Installation outside of this area is available. This fee will be the standard installation fee plus a nominal surcharge. Please see the map for specific details.

What happens if I leave my riders…etc… on the post?

RSI is not responsible for the removal of any panels, brochure boxes, riders,..etc...that were not originally installed by RSI. These will be removed and left at the property unless prior arrangements are made.

Is there an additional charge to store my panels or riders?

RSI will store panels and name riders at no additional fee to our customers.

Are there additional fees?

Original rental fee is good for a 1 year rental term. In order to avoid an annual recurring fee after 1 year, (this fee will be the same price as the original rental fee) removal orders must be requested before that year ends.

What happens if my post is damaged or is missing?

Any damaged or missing post will be billed to the agent.

What happens if the new homeowner removes the post and puts it in their garage?

If the post is not accessible to the driver, we will go back a 2nd time and retrieve the post for an additional trip charge.

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